Effective date: October 3, 2026

 

Processing time. Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day.

 

Delivery time. Delivery within the United States typically takes 5–10 business days after processing. Some items ship from warehouses within the US and may arrive sooner; others ship from international warehouses and may take the full time. Delivery times are estimates and are not guaranteed.

 

Shipping costs. Shipping costs, if any, are shown at checkout before you pay.

 

Multiple items. If your order contains several items, they may arrive in separate packages on different days. You'll receive tracking for each package.

 

Tracking. Once your order ships, we'll email you a tracking number. Tracking may take 24–72 hours to show updates.

 

International orders. We currently ship primarily to the United States. If you are outside the US, contact us at squinquisart@gmail.com before ordering.

 

Customs and duties. For any shipments outside the US, the customer is responsible for any import duties, taxes or customs fees charged by the destination country.

 

Lost or delayed packages. If your tracking shows no movement for 10 business days, or your order hasn't arrived within 20 business days, contact us at squinquisart@gmail.com. We will work with the carrier and, if the package is confirmed lost, send a replacement or a full refund.

 

Wrong address. Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, but we'll do our best to help.

 

Questions: squinquisart@gmail.com